About us
We are a China-based company dedicated to providing affordable women’s footwear to U.S. customers.
JShangWalk is an online footwear and accessories store operated by Cixi Jingshang Footwear Co., Ltd.
Our business location is:
No. 1 Kaifa Avenue, Wufeng Village, Qiaotou Town, Cixi City, Zhejiang Province, China
We serve customers in the mainland United States through our online store, JShangWalk.com. Our products are sourced from China and most orders are shipped from China directly to customers.
What We Offer
JShangWalk focuses on women's footwear and accessories for everyday wear. We aim to provide clear product information, fair pricing, and a smooth online shopping experience.
We make reasonable efforts to keep product descriptions, images, prices, sizes, colors, availability, shipping information, and return information accurate and up to date.
Shipping Information
Most orders are shipped from China.
We currently ship to the mainland United States only. At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, P.O. boxes, APO/FPO addresses, or international destinations outside the United States.
Estimated delivery time:
Order processing time: 1-3 business days
Estimated shipping time after dispatch: 7-15 business days
Estimated total delivery time: 8-18 business days after the order is placed
For full details, please review our Shipping Policy.
Returns and Customer Support
We accept eligible returns within 30 calendar days after the order is delivered.
Approved returns for eligible U.S. orders may be sent to our U.S. returns center after contacting customer support and receiving return instructions.
U.S. returns center:
JShangWalk Returns Center
300 Delaware Avenue, Suite 210
Wilmington, DE 19801
United States
This address is used for approved returns only and is not a retail store or customer service office.
For full return eligibility, refund processing, cancellation, and exchange information, please review our Return & Refund Policy.
Our Commitment
We are committed to providing transparent store information, clear shipping and return policies, responsive customer support, and accurate product details.
If you have any questions about an order, product, shipping, return, or refund, please contact our customer support team.
Contact Information
Store name: JShangWalk
Legal business name: Cixi Jingshang Footwear Co., Ltd.
Email: service@jshangwalk.com
Phone: +1 712-830-7307
Business hours: Monday-Friday, 9:00 AM-6:00 PM Eastern Time
Business location: No. 1 Kaifa Avenue, Wufeng Village, Qiaotou Town, Cixi City, Zhejiang Province, China
Shipping origin: China
U.S. returns center: 300 Delaware Avenue, Suite 210, Wilmington, DE 19801, United States